Participatory Research

What is the problem: Poor perception and understanding of CH users behaviors & needs.

What are the symptoms: Proposals for unsuitable offers

What are the knowledge gaps: Web access statistics often don’t differentiate the human and the machine information retrieval. Then, deeply monitoring the user behaviors is an activity that requires a lot of effort and therefore it is often left apart.

Express your statement using the following structure: What if as a digital curator I could find reliable statistics and studies on the users' behaviors and needs with more reliable data on the users so that I would optimize my budget, improve the impact of the digitized content and provide more efficient services to the public.

Impact area: Soft power